❓ Frequently Asked Questions

Every Question You Have Answered Honestly

We believe in complete transparency. Here are the questions businesses most commonly ask before partnering with Astech Foster — answered clearly, without jargon.

General

We offer 8 core IT services: Web Design & Development, Mobile App Development, cybersecurity services, Cloud Computing & Hosting, Digital Marketing & SEO, IT Consulting & Support, Network & IT Infrastructure, and Custom Software Development — all under one roof, delivered by specialist teams.

Our office is at Office No. 365, Cloud9 Tower, Ghaziabad 201010. We serve clients across Delhi NCR — Delhi, Noida, Ghaziabad, Faridabad and Gurugram — and work remotely with businesses across India and internationally.

Astech Foster Pvt Ltd was founded in 2016 and has 9+ years of IT experience with 300+ completed projects for 140+ clients across industries including healthcare, edtech, e-commerce, finance, real estate and logistics.

Absolutely. We work with both. Many of our best success stories began as startups that grew into established businesses with our support. We have build specifically packages for startups with tighter budgets and faster iteration cycles.

Yes, and we encourage it. We can meet at our Ghaziabad office or via video call. This helps us understand your vision properly and ensures we are the right fit before any commitment is made by either party.

Pricing & Contracts

We primarily work on fixed-price project contracts, giving you complete cost certainty. For ongoing maintenance and managed IT services, we use monthly retainer agreements. We present a detailed itemised quote before any project begins.

Never. Our quotes are thorough and transparent. Any additional work outside the agreed scope requires your written approval before we proceed. You will never receive a surprise invoice from us — ever.

Typically: 40% advance to begin work, 30% at mid-project milestone review, 30% on final delivery. For larger projects we create a milestone-based payment schedule aligned with project phases. We accept bank transfer, UPI, and cheque.

Yes, always. We sign a project contract and NDA before any work begins. Your ideas, data and intellectual property are protected. All source code and assets are legally transferred to you upon final payment.

Web & App Development

Basic business website: ₹15,000–₹30,000. E-commerce store: ₹25,000–₹80,000+. Custom web application: priced by features. We provide a fixed-price quote after understanding your specific requirements — no ballpark estimates.

Yes, as standard. Every website we build is fully responsive, passes Google's Core Web Vitals, loads in under 3 seconds, and has proper on-page SEO — meta tags, schema markup, clean URLs and structured headings. These are not optional extras.

Simple MVP app: ₹80,000–₹1,50,000. Medium app: ₹1.5–5 lakhs. Enterprise app: ₹5 lakhs+. Cost depends on platforms, features, backend complexity and integrations. We provide a fixed quote after a detailed requirements session.

Yes, completely. We handle the full submission process including app store optimisation, store listing, screenshots, policy compliance and reviewer queries. Store submission is included in all our app development packages.

Support & After-Sales

Every project includes 30 days free warranty. Beyond that, monthly maintenance packages start from ₹3,000/month covering security patches, updates, performance monitoring, minor content changes and priority support.

For maintenance clients: critical issues within 2 hours, standard within 4–8 business hours. Support is available Monday–Saturday, 9AM–7PM IST via email, phone and WhatsApp. Emergency support protocols are available for critical system outages.

Yes. We regularly take on rescue projects where the original developer has gone missing or delivered poor work. We do a thorough code audit first, provide an honest assessment of effort and cost, then proceed only if it's the right decision for you.

Our contracts include revision rounds and milestone sign-off checkpoints specifically to prevent dissatisfaction. If issues arise despite this, we work until they are resolved. We have a near-zero dispute record over 9 years and 300+ projects — our quality speaks for itself.

Still Have Questions?

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Our team answers every inquiry personally. No bots, no automated replies — just honest answers from people who know their subject.

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Office 365, Cloud9 Tower, Ghaziabad 201010
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